The Platform

Our "smart" assistant staffs your business operations
with an awesome, managed team.
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VETTED TEAM

Access the Best.

Just 7% of applicants are invited to join our workforce. We recruit, assess, and train for skills that match client needs and market demand.

"SMART" TECH

Staff Precisely.

Our machine-learning-powered platform sends work to the people who can do it best and fastest. We handle staffing and manage workload logistics.

PROCESS-DRIVEN

Expect Quality.

We define processes, coordinate work, and deliver quality. We also invest in our team's development.

"INFINITE" SCALE

Scale on Demand.

Just closed a big account? Or had a spike in demand? We grow to accommodate your change in demand, so you can go for big opportunities.

So, how does it work?

You Delegate Once

We Deliver, Over & Over Again

SEE INSIDE YOUR ASSISSTANT
Any request you send to your assistant gets logged on our workforce management platform, called "The Digital Assembly Line."
Your description or video is turned into a detailed set of instructions, so work can be executed just the way you like it.
An algorithm, checked by people, sends process-tasks to a team based on who can do it best and fast.
Work gets done, quality checked, and delivered. Over and over again.

Live on DAL

Client work live on the DAL...right now.

146

New Delegations

9

Scope

404

Operate

52

QA

People and Machine

Talk to a Person
Or Your Assistant

Send delegations to your assistant. Your account manager is always there to support.

You're In Control

Monitor Progress on the Client Dashboard

Great teams keep their leaders informed. Stay in the know with your dashboard.
Sign-off on time and
cost estimates
Monitor Progress
Manage Security
Review Quality

Workforce Management

A Managed Team You Can Trust

Our team is selective, trained, managed, and passionate.

7% Acceptance Rate

Every agent passes a rigorous test in English, critical thinking, basic problem solving, data entry, and spreadsheet basics.
Fun fact: Harvard’s acceptance rate is 5.4%

When We’re Not Working,
We’re Learning

Training is matched to market data and client needs. It’s integrated into our core platform.

Performance is Measured.

Every process has a benchmark. Agents are assessed on process-mastery, communications, and timeliness.  Pay is tied to performance.

Passion is Embraced.

There When You Need Us

Grow Capacity, Not Headcount

When do you need Invisible? Always, of course. But we're a "secret weapon" when you need capacity fast:
Complete high volume, low frequency tasks – such as annual, quarterly or ad hoc batch processing - efficiently.
Catch up on time sensitive or SLA related operations.
Manage unexpected spikes in data entry or data conversion in any department.

Our Skills

Enter & Enrich Data
Format Data
Scrape the Web
Annotation
Transcription
Content Management
Manage Files
Lead Generation
Mass Outreach
CRM Management
Scheduling
...and More

Our “Stack”

In addition to custom algorithms, we use third party tools to reach client goals. Here are just a few:

Constant Improvement

Better Every Time

We use Teramind to monitor all work. Clients love that for two reasons. First, security! We know more about how our agents spend their time than most people know about their direct reports. Second, cost. Teramind gives us the intelligence to engineer business processes and deploy strategic automations.

Take A Tour

Start growing your business
with Invisible today.

Contact Us ⟶
© Invisible Technologies Inc.