You can always purchase more or upgrade to a new plan. Upgrading to a new plan will provide with you an additional discount!
What's your refund policy?
Due to having Labor Costs upfront, we do not provide refunds.
How can I see my bill?
You can request it from your Customer Success Manager or Support@Invisible.Email. Eventually, it will be reflected on your client dashboard, but that is still in progress.
How often can I switch plans? And how do I do that?
You can switch plans at any time and you can do this yourself via your client dashboard or by sending a request to your Customer Success Manager. If you upgrade your plan, you will be charged the additional difference effective as soon as you upgrade so that you can use those hours. For downgrading, it will start on the date of your next billing cycle. If you have any questions in regards to this, we recommend that you reach out to your Customer Success Manager or Support@Invisible.email